FAQs | POPELEO MERCH Questions Answered

Frequently Asked Questions (FAQ)

POPELEO MERCH — Where faith meets fire, and every piece tells a story.

1. What kinds of products do you offer?

POPELEO MERCH offers faith-forward, culturally rich merch made to spark thought and turn heads. Our collections include:

  • Apparel: T-shirts, hoodies, sweatshirts, beanies, caps
  • Accessories: Tote bags, mugs, stickers, posters
  • Statement Drops: All-over print towels, limited edition runs, and embroidered specials

Every design is made to order using top-tier print-on-demand fulfillment.

2. Do you ship worldwide?

Yes. We proudly ship to most countries worldwide. Shipping rates and delivery times vary by region and carrier, but we’ve optimized our backend to ensure global access.

3. How long does delivery take?

Production time typically takes 2–5 business days. Once shipped, delivery windows are:

  • USA: 3–4 business days
  • Europe: 6–8 business days
  • Australia: 2–14 business days
  • Japan: 4–8 business days
  • International: 10–20 business days

You’ll receive a tracking number as soon as your order ships.

4. Can I cancel or change my order?

Orders are processed quickly, so changes or cancellations can only be made within a few hours after purchase. Email popeleomerch@gmail.com right away with your order number, and we’ll do our best to help.

5. What if I receive the wrong or a damaged item?

If your item is damaged, misprinted, or incorrect, email us within 7 days of delivery at popeleomerch@gmail.com with your order number and photos. We’ll make it right—fast and hassle-free.

6. Do you accept returns or exchanges?

Due to the custom nature of our products, we do not accept returns for size or buyer’s remorse. However, we do replace defective or incorrect items. See our Return Policy for full details.

7. How do I know what size to order?

Each product page includes a detailed size chart. Please review measurements carefully before placing your order. If you have questions, contact us before purchasing—we’re happy to assist.

8. What currency will I be charged in?

Our store operates in multiple currencies based on your location. Currency is auto-detected and shown in your region’s standard. Final checkout is processed securely via Shopify’s multi-currency platform.

9. Why are your prices what they are?

POPELEO MERCH is more than a print-on-demand shop. You’re paying for:

  • Custom, meaningful design
  • Premium fulfillment quality
  • Small-batch exclusivity
  • A cultural movement in wearable form

We price fairly, but we don’t race to the bottom. We believe in value and vision.

10. Can I support the brand beyond buying merch?

Yes—follow us @popeleomerch across platforms and join the movement. Every share, story, and shout-out helps spread the message. If you’re a content creator or community builder, email popeleomerch@gmail.com for collaboration opportunities.

11. Still need help?

No problem. Email us at popeleomerch@gmail.com. We aim to reply within 2 business days.